We maintain our base of operations here in Lancaster County, PA to keep a close eye on your fire pit from start to shipping and facilitate a brand culture of collaboration and teamwork throughout the organization. A large number of our team members are Amish and bring their cultural ethics with them to work each morning. Because of these values and maintaining a USA-based manufacturing approach, we're able to offer you honest pricing, free returns, lifetime warranties, and top notch customer service. We hold our products and our employees to the highest standards because we know that you do too, and we're here to assist you as you embark on your journey to smokeless fire pit experiences. Give us a call if there's anything we can do to help!